When you choose to stay at Olive Service Apartments Delhi, you’re opting for a premium hospitality experience that blends the comfort of home with the conveniences of a hotel. Whether you’re in the capital city for a short business trip, an extended work assignment, or leisure travel, Olive ensures that your stay is seamless and stress-free. One of the most important aspects of this experience is the ease with which you can get assistance during your stay.
In this guide, we’ll explain how to contact Olive for support during your stay, where Olive operates in Delhi, what advantages the service offers, the step-by-step process for seeking help, types of services offered, and much more.
Where Are Olive Service Apartments Located in Delhi?
Olive operates a number of well-furnished, centrally located service apartments across prime areas of Delhi. These include:
- South Delhi: Greater Kailash, Defence Colony, Saket, and Hauz Khas
- Central Delhi: Connaught Place and Karol Bagh
- West Delhi: Rajouri Garden and Patel Nagar
- Near Airports and Business Hubs: Vasant Kunj and Aerocity
Each property is carefully selected for its strategic location, proximity to metro stations, markets, hospitals, and ease of access to major landmarks in Delhi.
Advantages of Staying at Olive Service Apartments Delhi
Olive is known for providing a boutique hotel-like experience in fully furnished apartments. Some key benefits include:
- 24/7 Guest Support: You’re never alone during your stay—help is always a call or message away.
- Home-like Comfort: Equipped kitchens, washing machines, living rooms, and Wi-Fi ensure all your personal needs are met.
- Cost-Effective: Long-term stays are cheaper than hotel accommodations with added flexibility.
- Privacy and Security: Apartments are in gated communities or standalone buildings with secure entry.
- Housekeeping & Maintenance: Regular cleaning, linen changes, and on-call maintenance support.
- Flexible Check-in/Check-out: Guest-friendly policies designed to make travel less stressful.
Steps to Contact Olive for Assistance During Your Stay
If you need help during your stay, Olive provides several hassle-free methods to get in touch with their team. Here’s a step-by-step breakdown:
Step 1: Use the Dedicated Guest Contact Number
Upon check-in, every guest receives a welcome email or message with details like:
- Apartment caretaker contact number
- Operations manager contact number
- 24/7 helpline (generally available via WhatsApp and direct call)
You can call or WhatsApp these numbers for:
- Housekeeping requests
- Maintenance issues
- Wi-Fi connectivity support
- Local travel recommendations
- Grocery or laundry service queries
Step 2: Contact via Olive Website
Visit https://www.oliveapartmentsdelhi.com/. Use the live chat option or the Contact Us form. You’ll need to provide:
- Your name and booking ID
- Apartment location
- Query details
The support team typically responds within a few minutes during business hours and within an hour during off-hours.
Step 3: Email Support
You can email their support team at bookings@oliveservicedapartments.com or support@oliveliving.com. This is ideal for non-urgent issues like:
- Extending your stay
- Requesting an invoice
- Providing feedback
Step 4: Use In-Apartment Tablets or Smart Devices (Where Available)
Some Olive properties offer smart concierge tablets or digital kiosks in the living area. These are connected directly to the Olive backend and allow you to:
- Schedule housekeeping
- Report issues
- Order groceries or cleaning services
Step 5: Reach Out via Booking Platforms
If you booked through platforms like Airbnb, Booking.com, or MakeMyTrip, you can use the in-app messaging system. Olive has a dedicated property manager who will respond to queries via these channels.
Types of Assistance Offered by Olive Service Apartments Delhi
Here are the primary categories of assistance Olive provides:
1. Housekeeping Services
- Linen change
- Bathroom cleaning
- Dusting and mopping
- On-demand or scheduled as per your preferences
2. Maintenance Support
- AC not working
- Water heater or geyser issues
- Kitchen appliances not functioning
- Power backup problems
3. Concierge Help
- Airport pick-up/drop coordination
- Cab booking
- Food delivery help
- Sightseeing recommendations
4. IT & Connectivity Support
- Troubleshooting Wi-Fi issues
- Setting up VPNs or Smart TVs
- Providing data dongles if needed
5. Billing & Documentation
- Providing GST invoices
- Address proof or tenancy letter
- Rent receipts for official use
Conclusion
Olive Service Apartments in Delhi are designed for guests who want a luxurious yet practical stay with personalized attention. Whether you’re here for a few days or a few months, Olive ensures that you feel at home and have every possible support channel open. From maintenance to concierge to digital help, assistance is just a call, message, or click away.
By following the steps above and using the available channels effectively, you’ll never feel out of touch or unsupported during your stay. With strategic locations, premium interiors, and 24/7 support, Olive truly elevates your stay experience in Delhi.
FAQ
Q1. What is the fastest way to contact Olive during my stay?
A: The fastest way is through the contact number or WhatsApp of the caretaker or operations manager shared at check-in.
Q2. Can I contact Olive late at night for urgent help?
A: Yes, Olive offers 24/7 support for emergencies. Always use the primary helpline or WhatsApp for after-hours needs.
Q3. What if I booked through Airbnb or another platform?
A: You can use the platform’s in-app messaging system or contact Olive’s support team directly using the number provided after booking.
Q4. Does Olive provide support for local travel arrangements?
A: Yes, Olive’s concierge services can help you book cabs, plan sightseeing, and offer local area guidance.
Q5. How do I report a broken appliance in my apartment?
A: Message the caretaker or call the helpline and mention the issue. A technician is usually dispatched the same day.
Q6. Is housekeeping daily or weekly?
A: You can customize your housekeeping frequency—daily, alternate days, or weekly—based on your preference.
Q7. Can I get support if I don’t speak Hindi?
A: Absolutely. Olive’s staff is proficient in English and trained to assist international and non-Hindi speaking guests.
Q8. What if I need to extend my stay?
A: You can email the bookings team or speak with the operations manager. Extensions are subject to availability.
