Due to the introduction of the Emirates online portal, it becomes very convenient to manage your Emirates booking. The portal is so easy to use that you can select the seat and your travel date, and you can also request some special services. This feature is very helpful for those who buy Umrah tickets through agents; now they can book directly from the Emirates website.
Here is the complete guide on how to easily manage your Emirates booking and what services and options are available to you.
Accessing Your Booking
You can easily access your booking details on the official website of Emirates. On the website, open the Emirates Manage Booking section that requires two main items from you: one is your booking reference (PNR) and the second is your last name.
After putting these essentials on the website, the system will show your flight booking details. Now you can easily change and update your booking details.
Where did you get your PNR? PNR is a six-digit numeric code that appears on your booking confirmation e-mail or on your e-ticket.
Fly Smart: Book Emirates Flights Online with Cheapest Flights
On the official website, Emirates usually offers exclusive online deals and promotions, especially for Umrah. For the passengers who are looking for budget-friendly airline fares or Umrah tickets, the best way is to search for the tickets on the cheapest flights website. This website will allow comparing all the budget-friendly fares in your range and suggest to you the best affordable airline fare as per your specific needs.
You can also manage your whole trip through the same online portal. This integration ensures that you are not only getting great value but also getting convenience throughout your whole travel.
What You Can Do in “Manage Your Booking”
The section of “Manage Your Booking” on the website provides a lot of services which make your journey smoother and more comfortable. Some of the main actions that the section offers are as follows:
View Your Itinerary
You can quickly access your whole schedule, including your flight number, ticket number, terminal, and departure time. This complete information helps you to stay organised for your journey.
> Make Changes to Your Flight
You can easily change your booking details, such as your departure date and time, your travel route or even your travel class. An alteration fee may apply depending upon your new changes.
> Select or Change Your Seat
Emirates allow you to change your seat until a few hours before your departure. You can choose a window seat for views or a passageway seat for your convenience.
> Buy Excess Baggage Allowance
If your luggage is more than the free allowance, then you can easily book extra baggage from the website at discounted rates.
> Check-in Online
In order to avoid long boarding queues, you can check in online up to 48 hours before your flight’s departure time. Download that boarding pass on your mobile phone for your further convenience.
> Add/Update Contact Information
Make sure that your contact details are updated so that Emirates can easily access you to communicate important flight updates.
> Book Special Meals
If you eat some special food meals, then you can book that meal in advance from the online portal. Sometimes food items are not included by default, so you can also book special meals.
> Request Special Assistance
You can also make some special requests, such as needing a wheelchair or assistance for a child if you are travelling alone, through the website.
> Add Emirates Skywards Number
When you sit on your seat and then enter your Emirates Skywards membership number in order to collect exciting rewards.
> Book Ancillary Services
Emirates allows its customers several add-ons to make their journey more comfortable, such as transport-driven transfers to airport lounges.
When You Might Need to Contact Emirates Directly
Almost all the booking changes can be made online through the Emirates online portal. However, in some certain types of scenarios, you need direct assistance from a customer service representative of Emirates. If your planning involves some complex changes, then it is advisable to contact the customer care representative of the Emirates. The complex changes may involve rerouting your flight through multiple cities and using open-jaw tickets.
If you book your flight through an authorised travel agency or any third-party website, then you must ask them about any modifications and cancellations of flight tickets. Refund requests due to some emergencies, legal name changes, or special medical services – these facilities can be obtained by directly contacting the emirate’s customer representative. The customer care representative team is so well-trained that they will professionally and efficiently assist you in such situations.
Customer satisfaction is the top priority of the emirate’s airline services. Therefore, they assist their customers in all matters.
