Our Support Services for Players in Need
At our online casino, we pride ourselves on providing a safe and enjoyable experience for all players. We understand that sometimes, things can go wrong or problems may arise during play. That’s why we have implemented various support services to help players who are experiencing difficulties or need assistance with their account.
Getting Help When You Need It
We know that issues can occur at any time of the day or night. Our dedicated support team is available 24/7 to provide assistance and answer 22rickycasino.org any questions you may have. Whether it’s a problem with your account, a query about our games, or concerns about your gambling habits, we’re here to listen and help.
Our support services include:
- Email: Simply click on the ‘Contact Us’ link at the bottom of the page and send us an email.
- Live Chat: Our live chat service is available 24/7. You can reach our team directly through the website or mobile app.
- Phone: If you prefer to speak with someone directly, our phone lines are open from 9am-10pm (UTC) Monday to Friday.
Responsible Gambling
At our online casino, we take responsible gambling very seriously. We want all players to enjoy their experience and gamble responsibly. To that end, we offer a range of tools and resources to help you manage your gaming habits.
- Deposit Limits : Set a daily, weekly, or monthly deposit limit to ensure you don’t spend more than you can afford.
- Self-Exclusion : If you feel like your gaming is becoming problematic, we recommend self-excluding from our site for a set period. This will prevent you from accessing your account during that time.
- Reality Checks : We offer reality checks to remind you of the time you’ve spent playing and how much you’ve spent.
Helping Players in Crisis
We understand that sometimes, players may experience difficulties beyond their control. If you’re experiencing financial problems or other issues that affect your gaming habits, we’re here to help. Our support team can offer guidance on managing debt, accessing financial resources, or simply provide a listening ear.
Some of the organizations we recommend for further assistance include:
- GambleAware : A UK-based charity providing information and support for those struggling with problem gambling.
- Problem Gambling Foundation (PGF) : An independent organization offering confidential advice and counseling services.
- National Council on Problem Gambling (NCPG) : Providing education, research, and advocacy to promote responsible gaming practices.
Your Wellbeing is Our Priority
At our online casino, we’re committed to creating a safe and enjoyable environment for all players. We believe that problem gambling can be prevented or managed with the right support and resources. If you need help, please don’t hesitate to reach out.
