For travelers in the United States planning a journey with Saudia, the national carrier of Saudi Arabia, the Saudi Airlines Washington Office in USA serves as a key customer service hub. Conveniently located in Vienna, Virginia, this office supports passengers with reservations, cancellations, and all other travel-related services. Whether you’re flying for business or leisure, the Washington office ensures a smooth and seamless travel experience.
Location and Contact Details
- Main Office Address: 8081 Wolftrap Road, Suite 200, Vienna, VA 22182
- Phone Number: 571-722-1800
- Email: customerrelations@saudia.com
- Working Hours: 9:00 AM to 5:00 PM (Monday to Friday)
- Website: www.saudia.com
You can find more details by visiting the Saudi Airlines Washington Office in USA page.
Additional Saudi Airlines Locations in Washington, D.C. Area
Office No. 2 – Washington Dulles International Airport (IAD)
- Address: 1 Saarinen Circle, Sterling, VA 20166-7500
- Reservation Number: 1800-472-8342
- Airport Service: 571-722-1860
Office No. 3 – Saudia Cargo
- Address: 23703 Air Freight Lane, Sterling, VA 20166 (Cargo Building No. 6, Door No. C)
- Cargo Phone: +1 703-651-1329
Services Provided by the Washington Office
The Saudi Airlines Office in Washington offers a wide variety of services tailored to the needs of all types of travelers:
- Booking and ticketing support
- Flight rescheduling and cancellations
- Visa and travel documentation advice
- Assistance for unaccompanied minors
- Inquiries regarding baggage policies
- Travel insurance assistance
- Lost and found support
- Refund processing
- Special meals and accessibility arrangements
This office also guides travelers regarding the airline’s latest policies and regulations, which can be crucial for international travel.
Saudia Fleet and In-Flight Amenities
Saudia’s modern fleet ensures comfort and luxury on every journey. The airline operates aircraft such as:
- Airbus A319, A320, A321, A330
- Boeing 747, 777, 787
- Specialized cargo aircraft including Boeing 747-8F and 777F
Onboard features include:
- Wi-Fi connectivity
- In-flight entertainment
- Gourmet halal meals
- Comfortable business and first-class cabins
Passengers traveling through the Saudi Airlines Washington Office in USA can inquire about specific aircraft amenities and choose the right travel class accordingly.
Airport Office and Services at IAD
If you’re flying out of Washington Dulles International Airport (IAD), you can directly reach out to the airport office for urgent travel-related matters:
- IAD Code: XG2R+WG Dulles, Virginia, USA
- Airport Contact: +1 703-572-2700
The airport office handles same-day check-ins, luggage queries, delayed flight information, and any last-minute travel modifications.
Head Office Contact for Escalated Issues
- Headquarters Address: Saudia Al Khalidiyyah, Jeddah, 23421, Saudi Arabia
- Phone: +966 9200 222 22
You can also manage your booking directly through the Saudia Manage Booking portal.
What Makes the Washington Office Stand Out?
Travelers who have visited the Saudi Airlines Washington Office in USA consistently appreciate the courteous staff and efficient service. Whether it’s understanding the check-in process or dealing with itinerary changes, this office streamlines the process, eliminating unnecessary stress before departure.
Staff members are trained to accommodate customers from diverse cultural backgrounds, making them sensitive to the expectations of passengers flying to and from Saudi Arabia and beyond.
Frequently Asked Questions (FAQs)
- What are the working hours of the Saudi Airlines Washington Office?
Monday to Friday, 9:00 AM to 5:00 PM EST. - Can I book my ticket directly at the Washington Office?
Yes, walk-ins are welcome for ticket booking and other services. - How can I check the flight status of my Saudia flight?
Visit the Flight Status page for real-time updates. - Does the office provide support for cargo services?
Yes, the cargo office located at Dulles Airport provides cargo shipping solutions. - Is there assistance for disabled passengers?
Yes, wheelchair and accessibility services can be arranged through the office. - Can I modify my booking at the Washington office?
Absolutely. Staff will help you change dates, destinations, or class types. - Does the Washington Office help with visa inquiries?
While not a visa-issuing body, the office can guide you to the appropriate resources. - What is the baggage allowance on Saudia flights?
Visit Baggage Allowances for detailed information. - Can I arrange travel for an unaccompanied minor?
Yes, special arrangements can be made through the office for minors traveling alone. - Is travel insurance available through Saudi Airlines?
Yes, you can request travel insurance when booking tickets or through the Washington office.
Final Thoughts
The Saudi Airlines Washington Office in USA is an essential touchpoint for travelers seeking assistance, information, or personalized customer service before flying with Saudia. It bridges the gap between the airline’s global service standards and the needs of local passengers. Whether you’re a frequent flyer or booking your first trip to Saudi Arabia, the Washington office is fully equipped to make your journey hassle-free.
For more information or to resolve travel concerns, you can visit the official website or stop by the Saudi Airlines Washington Office in USA in person
